Privacy Policy

1. Introduction

1.1 Golf Tourism Network

GTN is a sales and marketing networking tool that enables the golf tourism industry to connect with like-minded professionals. Registered users are deemed “Members” of the network and those who haven’t joined are “Non-Members”. As a member of our Services, the collection, use and sharing of your personal data is subject to this Privacy Policy and subsequent updates.

A Non-member has access to public facing pages, however no back-end members content is viewable to non-members of the network.

1.2 Services

This contract applies to the Golf Tourism Network platform and future GTN branded Apps that will be designed in-line with the current website formatting. An overview of the services we provide include but are not limited to:

• Creating a Personalised Network
  Members of GTN will be allowed to “Follow” specific companies in which they’d like to communicate or build a relationship with.
• Share Content and Business Ideas
  Sales and Marketing channels allow for business concepts to be introduced to the masses and create a basis for change within certain spheres of the industry.
• “Live” Messaging
  The GTN messaging system allows members to communicate freely about various business ideas. Chats are fully encrypted and hidden from admins.
• Discover Product/Markets
  The network gives ease of access to lesser-known markets and destinations, formalising a strategy to begin communication with market leaders.
• Open-Up Marketing Channels
  Various event concepts are created on behalf of our destination members and distributed within the GTN buyer network. Similarly the GTN broadcasting system gives a means of PR and News distribution to our members.
• Enabling Global Access
  Members from across 6 continents use the platform to communicate on a regular basis. Local network providers are used ensure the highest possible network speeds are provided.
• Engage the Network
  Regular feedback sessions enable us to consistently deliver services that are required on behalf of our members. Data is stored centrally and analysed to create better services to our members.

1.3 Changes

It is unlikely; however, we may make changes to the contract outlined below and our Privacy Policy. If material changes are made, we will notify you through the messaging and emailing system on the platform. Changes can then be reviewed before becoming effective on the site. Objection to the changes can be flagged up at this time, and you may choose to close your account should you not be in complete agreement with the changes. Use of the GTN services after notification of the change has been sent and implemented would indicate agreement and acknowledgement of the change.

1.4 Data Controllers

The Golf Tourism Network head office, based in London, will be the sole controller and storage centre for all personal data collected through the GTN platform.

Members of the network and users of the services adhere to the collection, use, and sharing of personal data that is referenced in this privacy policy.

2. Using Your Data

The personal data you provide to us and the settings you select in your account, will impact the visibility of certain services on the platform. The data you provide enables us to personalise the experience you have within the confines of the platform.

2.1 Data You Provide to Us

The data you provide when “Registering your Interest” or “Signing Up”, forms the start of the data collection process. Alternatively written confirmation to proceed with account formation is also accepted.

2.2 Registration

To create an account with the Golf Tourism Network, you will need to provide your name, company, email address, membership type, and a contact phone number. The GTN Admin team will then process your application and follow up with joining criteria before sending login credentials.

2.3 Profile Pages

Your GTN Company Profile and Personal Profile help engage with fellow industry professionals. A fully completed profile will ensure you maximise the membership services potential.

2.3.1 Company Profile

The primary contact for each individual company will be responsible for completing a company profile page. This will contain generic company information, such as a business description, website, location, office phone number, images, videos, and other supplier information (rates, news, offers etc.). Primary contact should have full permissions from their employer to upload relevant content. Certain company information is required to finalise the company page; however, some fields are non-essential (required fields are marked with an Asterix* on the account page). Only 1 member of staff may have a login for the company profile account. Should you wish to change this then please notify GTN Admin to amend.

2.3.2 Personal Profile

Each company is entitled to have up to 3 personal profiles on the site, unless prior authorised by GTN management. Additional personal profile pages may result in a small admin setup fee. Similarly, to the company profile, each member is required to populate their personal page, with certain fields mandatory and others optional. You may choose to omit your email address from view and keep all forms of communication on the GTN Platform. You can alter what you want visible and what you’d like hidden in the profile page settings tab.

2.4 Posting and Data Collection

Data that is posted in Forums, Feeds, and other profiles pages is stored on the platform. From time to time we will also ask the network to complete industry surveys that will enable us to provide wider statistics and trends, whilst allowing us to tailor your GTN experience. Data collected is stored securely and feedback is only given only as part of a wider demographic. You are not obligated to complete surveys; however, participation is always greatly appreciated.

2.5 Last Used Service and Messaging

We track the last time you logged in to the GTN platform and used our services. This ensures we can send you up to date information on potential missed opportunities or messages from fellow network members. These notifications can be tailored in the messaging tab on your profile. Members are also able to report messages they deem to be threatening, inappropriate, or bordering on spam.

2.6 Service Development

To continually develop and grow our professional network we will ask for service feedback and create discussions as to how the platform can further benefit our network. We are open to new concepts pitched by our members and are constantly looking for new opportunities on how we can engage the membership for economic opportunities. Comments given to GTN Management are treated with the utmost confidentiality and not shared amongst the network.

3. Sharing Data

The data you upload to both the company profile page and personal profile will be fully visible to all members of the network but will be hidden from non-members of the network. Comments, likes, shares, follows etc. will also be viewable to fellow members but can be altered in the account settings.

3.1 The GTN Services

Posts, Likes, Follows, Comments, Messages

The services we provide allow our members to share information through posts, follows, likes, and comments.

• Content uploaded to your GTN profiles are viewable by all members. Similarly uploads to the news feed are also viewed by all network members.
• Group and forum posts are restricted to those members who are permitted in the given group. You can view all members in any given group by clicking the members icon at the top of the page.
• When you choose to follow an individual or company, you are then visible to the assigned contact of the pages you follow.
• We allow senders to see when you’ve opened a message, subject to privacy account settings.
• Other members can see when you like, share, or react to posts or activities.

3.2 Service Linking

Linking social media accounts and providing platform handles is enabled on your profile page. You are not obliged to give your private account details and are actively encouraged to keep social activity to company accounts where possible. GTN will acknowledge activity on external platforms but will accept no responsibility for illicit behaviour on third party sites. Subject to this Privacy Policy and User Agreement, we will only accept responsibility for actions within our control.

3.3 Service Providers

We may use the services of others to improve our systems and the overall website performance (e.g., developers, marketers, analysists, payments etc.). Temporary guided access will be given to these companies and supervision as to what data they can export will be outlined. These third parties will have no right to keep data they are privy to.

3.4 Legal Disclosures

In the rare circumstance that we are asked to disclose data as a pre-requisite by the law, to protect our members, we will notify you prior to the act taking place. It may be the case that we are permitted to inform our members rather than providing full disclosure. Where appropriate we will communicate these issues with our network and provide complete transparency when potential data breach is taking place.

4. Choices & Obligations

As a member of the network, you are permitted to upload content entirely at your discretion. You are entitled to close your account at any point after notifying GTN Management.

4.1 Data Retention

Data is stored centrally until you close your account. If you choose to close your account, then we may freeze your profile and remove it from view of the network. Data uploaded to the platform will be stored for a given period unless you state you’d like this permanently deleted. Content uploaded to your profile can be removed at any given point by accessing your account page.

4.2 Your Settings

You have the right to access, alter, and/or delete your personal data at any given moment. Access to your personal data is found under the accounts tab and can be changed, along with the level of visibility as per the limits within the user agreement. We provide settings which allow you to control how your data is shared and used within the platform. Some fields within the data entry form are required and as such are always enabled on your profile.

4.3 Closing your Account

You may choose to permanently close your account or freeze your network access. Upon notification to GTN Admin’s you will need to state how you’d like your data to be handled e.g., frozen or deleted. Typically, we will store your old data for a standard period of 30 days, and no longer than a year. Data is kept allowing for swift reinstatement of your membership should you change your mind on cancellation. To allow for lead generation to continue, your company profile may be kept active on the site, with contact information omitted. We will pass any potential leads over to you via email.

5. Miscellaneous

5.1. Security

We continually monitor our services, systems, and server to prevent any breaches in security. However, we cannot guarantee data may not be accessed, altered, disclosed, or erased by a breach of our safeguards. Every reasonable precaution has been adopted to ensure that the data you provide is held secure and in compliance with the settings you select when registering.

5.2. Contact Information

All contactable email addresses can be found under the contact us page on the GTN platform. Alternatively, you contact info@golftourismnetwork.com for queries or complaints.

Golf Tourism Network Ltd.
15 St. Andrews Lane, Houghton Regis, Bedfordshire, LU5 5EE, United Kingdom
www.golftourismnetwork.com
Info@golftourismnetwork.com
UK Registered Company Number – 13666050